Please note our policies may change at any time. It is always best to check back to this page for updates before placing an order.

CONTACT US

We take great pride in customer service at CosmicLush.com! If you wish to contact us about anything regarding your order you may e-mail us at ShopCosmicLush@gmail.comWe are here to help 100% and make sure you have a great experience! We will get back to you as soon as possible. Please note this may take longer during weekends and holidays.


STORE POLICY

Cosmic Lush will gladly refund or exchange any unused items 21 days from when the order was received. Clothing must be returned in original condition. To qualify as original condition, item MUST be unworn and unwashed with tags attached. Any items that do not meet these criteria or are mentioned to be non-returnable will be denied for a refund. Any return shipping costs will be the responsibility of the customer in order to send back items, as Cosmic Lush is not held responsible. 

NON-RETURNABLE ITEMS
The following items are non-returnable:
  • All Accessories (including Belts, Hats, Sunglasses, Scarves, IPhone Cases & Bags).
  • All Jewelry
  • All Sale Items
  • Worn, washed, un-tagged clothing items

    RETURN ADDRESS:
     
    Cosmic Lush
    ATTN: RETURN
    4078 Mission Blvd
    Montclair, CA 91763

DOMESTIC SHIPPING

Cosmic Lush currently ships US only. Shipping is done mainly through The United States Postal Service (USPS). We expect packages to reach their final destination within the 48 Contintental States within 3-5 business days (Saturday, Sunday and holidays not included!). Items ship 1-2 weeks from purchased date. If you are interested in receiving your order sooner please inquire about other shipment options by contacting us at ShopCosmicLush@gmail.com